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davidc44213845
davidc44213845
February 27, 2017
Solved

Configure SFTP connection

  • February 27, 2017
  • 7 replies
  • 5284 views

Hi,

In workflow, i have created a data extraction and  file transfer components.

In file transfer, I configured a SFTP remote server but when I launch the worflow, i have this error :

"Upload error in cURL"

"Failure when receiving data from the peer"

Can you help me please ? TY

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Best answer by vraghav

Hi David,

If CURL is not installed on this server, you will get the error.

To me it seems that it will be better to involve Adobe Campaign Support as they can work with you on screen share.

Hope this helps.

Regards,

Vipul

7 replies

vraghav
Adobe Employee
vraghavAdobe Employee
Adobe Employee
February 27, 2017

Hi David,

The error is very generic and it will be difficult to point our the real issue without having a look at your workflow and its configuration.

Will recommend you to reach out to Adobe Support at https://support.neolane.net

In the meantime, can you replace the File Transfer activity and instead use an external Tark activity.

Configure it with this command

curl -v -T <<<source path of file to be moved on server>>> sftp://remoteSFTPdomain/folder/ --user '<<<<credentials>>>';

Hppe this helps.

Regards,

Vipul

davidc44213845
davidc44213845Author
February 28, 2017

Thanks you for your reply.

I created the external task and completed this with you command line but i have this erreor message :

"the system cannot find the file specified".

I think that the system cannot find curl... What do I forgot ?

vraghav
Adobe Employee
vraghavAdobe Employee
Adobe Employee
February 28, 2017

Hi David, 

Please confirm if the instance is hosted by Adobe?

What is the OS where Campaign is installed?

Can you please inbox me the details (like server URL and workflow name if the instance is Adobe hosted) or try reaching out to Adobe Support.

Regards,

Vipul

davidc44213845
davidc44213845Author
February 28, 2017

Hi,

My instance is not hosted by Adobe.

My OS is windows server 2008.

vraghav
Adobe Employee
vraghavAdobe EmployeeAccepted solution
Adobe Employee
February 28, 2017

Hi David,

If CURL is not installed on this server, you will get the error.

To me it seems that it will be better to involve Adobe Campaign Support as they can work with you on screen share.

Hope this helps.

Regards,

Vipul

davidc44213845
davidc44213845Author
March 1, 2017

Hi, 

I resolved the first problem...... problem of network access... sorry

So, Again, I tested the component FileTransfer. When i launched the workflow, I have connection successful. But it blocked on < SSH-2.0.........

I joined a printscreen for more details.

 

PS : when i am using external task, it's ok but i prefered to use native component :-)

Regards,

David

florentlb
florentlb
Level 10
March 3, 2017

Hi David,

As mentioned by Vipul, I'd recommend to contact the Support team so they can have a look at your configuration.

Let us know when you have an update on this,

Thanks,

Florent

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