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im_91
July 30, 2020
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Adobe Campaign Standard - Delivery Priority

  • July 30, 2020
  • 1 reply
  • 1482 views

Hi there, 

 

How do I set a delivery priority in ACS?

 

I mean, I have to set a pressure rule that prevents subscribers from receiving more than 1 email per day. But in add to this I have to set a delivery priority: if i have scheduled one NL and one PROMO during the same day, the NL has the priority and the PROMO has not to be sent.

 

I know that ACC has this feature, can someone help me with ACS?

 

Many thanks

 

@bisswang  @davidkangni  @satheeskannak  @kuthiala_ananya 

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Best answer by DavidKangni

Hi,

 

You can use fatigue typology rules to refine threshold on profiles and deliveries. All deliveries using this typology rule will execute the rule, but you decide, among the past and scheduled deliveries, which ones you want to count. For example, if your restriction is 'Label starts with Newsletter', the rule will be executed even if the delivery label starts with 'Promo'. It will count, over the selected sliding period, the number of deliveries whose label starts with 'Newsletter'.

 

Thanks, David

1 reply

DavidKangni
Community Advisor
DavidKangniCommunity AdvisorAccepted solution
Community Advisor
July 31, 2020

Hi,

 

You can use fatigue typology rules to refine threshold on profiles and deliveries. All deliveries using this typology rule will execute the rule, but you decide, among the past and scheduled deliveries, which ones you want to count. For example, if your restriction is 'Label starts with Newsletter', the rule will be executed even if the delivery label starts with 'Promo'. It will count, over the selected sliding period, the number of deliveries whose label starts with 'Newsletter'.

 

Thanks, David

David Kangni
    DavidKangni
    Community Advisor
    DavidKangniCommunity Advisor
    Community Advisor
    July 31, 2020
    Hi, If you're talking about the delivery priority as in ACC with level priority (normal, high or low), i don't think this option exists in ACS, I checked on my instances and was not able to find it. Thanks, David
    David Kangni
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