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ACS Request - New Profiles Filter should be reverted back ASAP!

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xavierv6303633
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xavierv6303633
Level 3

06-04-2021

Hello,

 

I'm guessing everyone who had an upgrade on their ACS instance recently noticed that the filtering in the Profiles view has changed, as described here : 

https://experienceleague.adobe.com/docs/campaign-standard/using/profiles-and-audiences/managing-prof...

 

Basically, after this update you can no longer apply multiple filters at the same time ! You can either choose ONE of the three filters (first name / last name / email) or ONE of your custom fields. Fitlering on first + last name for example is no longer possible. This is an unacceptable regression of the tool and needs to be rolled back ASAP. 

 

I requested this change to be reverted through Support, who created an enhancement request, but they'll only consider it if enough customers request it. If you agree, please raise a ticket to Support too, and mention following reference : CAMP-48261. I also included the request to add filters based on out-of-the-box fields like mobile number, which is also impossible currently.

 

Thank you,

Xavier