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Error While publishing Webapp.

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asariaaara

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asariaaara

asariaaara

17-06-2019

Hey All,
I have been getting following error while publishing a WebApp.

1774358_pastedImage_0.png

"BAS-010063 An error (-56 code) has occurred. Your rights do not enable you to view its details."

Someone on other post recommended adding the browsing IP to white list.
how would i add an IP to white list when i have an on-premise environment.

Regards.

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Anita_p

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Anita_p

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Anita_p
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17-06-2019

Hey,

Can you please check if the build number for client and server is same?

Regards,

Anita

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asariaaara

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asariaaara

asariaaara

18-06-2019

Hi Anita,
We Have latest version of console, however the application build is 8861.
However even on publishing we are getting same error.

Regards.

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pablo_rosero1

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pablo_rosero1

pablo_rosero1

21-06-2019

anitap82640902 ​ See above

Thanks for helping out!

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aneeta45259594

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aneeta45259594

aneeta45259594

24-06-2019

Hello asariaaara

Considering you're facing this while in the "Test" on the WebApp, it's likely not a whitelisting issue. Can you please go to the Properties on this WebApp and check the Access Control specified in the Properties?

Can you also try hitting this WebApp on the browser and see what is returns?

Thank you,

Aneet

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Aalokitoaami

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Aalokitoaami

Aalokitoaami

24-06-2019

I think you should enable the allowDebug="true" for the Zone you are in. The settings is in the serverConf.xml file. Once that is changed, you should be able to see the details of the error.

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asariaaara

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asariaaara

asariaaara

25-06-2019

Hi anitap82640902

We have been observing this issue in every webapp and tried every access control in properties.

The same thing is displayed in browser after publishing.

Aalokitoaami

debug is already on and nothing is returned in log. see screenshot.

1779716_pastedImage_1.png

Appreciate your help.

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Aalokitoaami

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Aalokitoaami

Aalokitoaami

14-07-2019

I was trying to recreate the error and was able to do so by changing allowDebug="false"

<!-- Security Zone Internet is Addded by Tarun Ghosh on 5/4/2019-->

  <securityZone allowDebug="false" allowHTTP="true" allowSQLInjection="false" name="internet"

                showErrors="true">

    <subNetwork mask="0.0.0.0/24" name="allInternet"/>

  </securityZone>

Are you sure your internet facing security zone is having the allowDebug enabled?

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Anita_p

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Anita_p

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Anita_p
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14-07-2019

Hi,

Please check the security zone is added in the server configuration xml file .

ServerConfig.png

If your instance is adobe hosted, you may need to raise a support ticket for the same.

Regards,

Anita