tejashriw155148
tejashriw155148
16-10-2019
Hi,
After creating offer category in Offers- Design environment, Eligibility tab is not coming.
Also I have created offer template inside the offer category but Submit Content button is coming on offer dashboard instead of Approval Content.
Please let me know how to solve this issue.
Regards,
Tejashri
somasundaramhal
somasundaramhal
16-10-2019
Check if you've Administrator access.
In the other hand, you can also check if interaction package is installed.
Thanks
tejashriw155148
tejashriw155148
16-10-2019
Yes I have Administrator access and interaction package is already installed.
Regards,
Tejashri
somasundaramhal
somasundaramhal
16-10-2019
Click on the 'Offers' tab instead of Category and check what you're getting.
Should be like following:
And this should be in design environment. Not live env.
tejashriw155148
tejashriw155148
16-10-2019
Offer tab in design environment looks as-
Regards,
Tejashri
somasundaramhal
somasundaramhal
18-10-2019
Hi,
Since you've created offer already, that should be visible in the offer tab above. Try to create a new offer in the offer tab of the design environment. Then see if that helps.
tejashriw155148
tejashriw155148
18-10-2019
Tried the above case still Eligibility tab not coming.
Regards,
Tejashri
Jyoti_Y
MVP
Jyoti_Y
MVP
18-10-2019
Hi,
Do you have administration rights?
If yes, please check nms:OfferCategory form. Are you able to see 'Eligibility' tab in preview tab.
Thanks.
tejashriw155148
tejashriw155148
18-10-2019
Checked nms:OfferCategory form, in preview tab Eliglibility tab is disable.
What can I do to enable this tab/functionality?
Regards,
Tejashri
Jyoti_Y
MVP
Jyoti_Y
MVP
20-10-2019
Hi,
Can you share your nms:offerCategory form, I would like to see what is written for container - 'Eligibility'.
Thanks.