What happens with reporting if the campaign server is down? | Community
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ryanbcg7
Level 2
January 21, 2019
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What happens with reporting if the campaign server is down?

  • January 21, 2019
  • 1 reply
  • 1557 views

We had a client ask a question around what happens with campaign tracking/reporting if the campaign server is down? For instance, we send an email in the morning and 5 minutes later the Campaign server goes down. Is the reporting during the downtime lost?

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    Best answer by Jonathon_wodnicki

    Data is only lost if all tracking servers are unreachable, opens and clicks won’t be recorded until they’re restored.

    1 reply

    Jonathon_wodnicki
    Community Advisor
    Jonathon_wodnickiCommunity AdvisorAccepted solution
    Community Advisor
    January 21, 2019

    Data is only lost if all tracking servers are unreachable, opens and clicks won’t be recorded until they’re restored.

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