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SOLVED

What happens with reporting if the campaign server is down?

ryanbcg7
Level 2
Level 2

We had a client ask a question around what happens with campaign tracking/reporting if the campaign server is down? For instance, we send an email in the morning and 5 minutes later the Campaign server goes down. Is the reporting during the downtime lost?

1 Accepted Solution
wodnicki
Correct answer by
Community Advisor
Community Advisor

Data is only lost if all tracking servers are unreachable, opens and clicks won’t be recorded until they’re restored.

View solution in original post

1 Reply
wodnicki
Correct answer by
Community Advisor
Community Advisor

Data is only lost if all tracking servers are unreachable, opens and clicks won’t be recorded until they’re restored.

View solution in original post