Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

SOLVED

What happens with reporting if the campaign server is down?

Avatar

Level 2

We had a client ask a question around what happens with campaign tracking/reporting if the campaign server is down? For instance, we send an email in the morning and 5 minutes later the Campaign server goes down. Is the reporting during the downtime lost?

1 Accepted Solution

Avatar

Correct answer by
Community Advisor

Data is only lost if all tracking servers are unreachable, opens and clicks won’t be recorded until they’re restored.

View solution in original post

1 Reply

Avatar

Correct answer by
Community Advisor

Data is only lost if all tracking servers are unreachable, opens and clicks won’t be recorded until they’re restored.