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UTM parameters not working

Terry25
Level 2
Level 2

Hi everyone,

 

I have populated the UTM parameters (utm_source, utm_medium, utm_campaign, utm_content) in the delivery settings and when I send the delivery the utm parameters don’t appear in the link like &utm_source=xxxx&utm_medium=xxxxx&utm_campaign=xxxxx&utm_content=xxxxx. Can someone please tell why the Google Analytics parameters are not added in the URL?

Thanks

3 Replies
sunil05680
Level 1
Level 1

Please check your link (URL) again, if that link is redirecting somewhere else in between, than UTM parameter will be left behind and will not work.

if this is not the case than please share the link, we can check other things.

DavidKangni
Community Advisor
Community Advisor

Hi,

 

Did you update NmsTracking_OpenFormula?

 

Thanks

David

Sukrity_Wadhwa
Employee
Employee

Hi @Terry25,

Were you able to solve this? Let us know.

Thanks!