Unable to login via client console - error -Cannot lo...

[mohammedo844240]

Hi all.,

Suddenly I am not able to login into my dev environment getting this new kind of error - please let me know if anyone is familiar with this issue. Cannot Load Navigation interface Defination . from same console I am able to login into PROD instance.

[_Manoj_Kumar_]

Hello @mohammedo844240 ,

Go to File and Clear local cache and check if this fixes the issue.

Thanks,

Manoj

[Craig_Thonis · Accepted solution]

If the soft clear doesn't work try the hard cache clear.  Please see the doc below for the steps:

https://docs.adobe.com/content/help/en/campaign-classic/using/getting-started/starting-with-adobe-ca...