Hi,
We are using the Adobe campaign classic hybrid instance of the 8978 version.
We are unable to see the Monitoring logs under the Home tab. When I click on web@default, I see the following message.
![1775100_pastedImage_1.png 1775100_pastedImage_1.png](/t5/image/serverpage/image-id/18185i2E4AFF621B357F75/image-size/large?v=v2&px=999)
In the Command Prompt, I used "nlserver monitor -missing" to check all missing process. One of which was "syslog" .
Next, I used the command to start the syslog - "nlserver start <MODULE>@<INSTANCE> -verbose" which gives the following error: Only one usage of each socket address is normally permitted.
![1775101_pastedImage_2.png 1775101_pastedImage_2.png](/t5/image/serverpage/image-id/18186i1BD6263E20D90A7F/image-size/large?v=v2&px=999)
The error seems like there is a conflict with the socket address. I couldn't find anything within the HKEY_LOCAL_MACHINE\Software\Neolane\NL_6\TRACE_ADDR.
Any idea how we could resolve this error?
Thanks,
Ishani