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SOLVED

Unable to connect Microsoft Dynamics 365 CRM Connector

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Level 3

Hi There

We are trying to integrate Adobe campaign classic and Microsoft Dynamics 365 CRM with default connector but unable to connect and getting error as per the attachment.

Note:

Also, after selecting "Microsoft Dynamics 365 CRM Connetor" under External Accounts -> In "Microsoft CRM" section -> I see "Deployment Type: On-Premise | Office 365 | Web API" option in documentation but it is not there in our current instance. And MSD CRM Username & Password is correct as we checked with other instance.

ACC_MSD_Error2_24042019.png

Please help to fix this.

Thanks

Nandhakumar.P

1 Accepted Solution

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Correct answer by
Level 1

Its may be issue with whitelisting of msdynamics url.. please get it white listed at dobe campaign server

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2 Replies

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Correct answer by
Level 1

Its may be issue with whitelisting of msdynamics url.. please get it white listed at dobe campaign server