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SR10
Level 3
August 25, 2023
Solved

SMS sender id configuration in AC v8

  • August 25, 2023
  • 2 replies
  • 1094 views

Hi All,

I have two queries in SMS channel configuration. 

Where can we configure the sender id for SMS. Is it possible to configure multiple sender id's and switch the id's on campaign execution?

 

Thanks

Sankar 

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Best answer by Manoj_Kumar

Hello @sr10 

 

You can use the highlighted field to configure your sender id.

 

 

You can create multiple external accounts with different Sender IDs

2 replies

akshaaga
Adobe Employee
akshaagaAdobe Employee
Adobe Employee
August 28, 2023

@sr10,

A sender address, can be called oADC or sometimes sender id. That can be a phone number (in day to day use), a short code (when sent through a provider) or a name (this is an optional feature, in that case you cannot reply to the SMS).

    S
    SR10Author
    Level 3
    September 5, 2023

    Hi @akshaaga ,

     

    Thank you for your response.

     

    Is it possible to configure multiple short codes for the same provide and do we have an option to configure this in ACC?

     

    Thanks

    Sankar

    Manoj_Kumar
    Community Advisor
    Manoj_KumarCommunity AdvisorAccepted solution
    Community Advisor
    August 31, 2023

    Hello @sr10 

     

    You can use the highlighted field to configure your sender id.

     

     

    You can create multiple external accounts with different Sender IDs

    Manoj     Find me on LinkedIn
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