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Server Clear cache

Greeshma_Sampath1
Level 4
Level 4

Hi All,

 

Could someone kindly let me know how to do clear cache from server for adobe campaign classic?

 

Thanks,

Greeshma

0 Replies
Jonathon_wodnicki
Community Advisor
Community Advisor

Hi,

 

What problem are you experiencing?

 

Thanks,

-Jon

Greeshma_Sampath1
Level 4
Level 4
Hi @wondnicki, I just wanted to know if there's any way to do clear cache in server side.
adithyacs86
Level 5
Level 5
Hi Greeshma, may be you are referring to instance local cache clearing from the File in the tool bar, if not are you referring to the clearing the temporary or the orphan files or data from the server?
Greeshma_Sampath1
Level 4
Level 4

Hi @adithyacs86,

 

Actually for the below mentioned server location we are expecting to clear the cache

C:\Windows\system32\config\systemprofile\AppData\Roaming\Neolane\NL_6\nlserver\cache-enu0A1E71B700244DBC\index.xml(1:1)

 

Thanks,

Greeshma

adithyacs86
Level 5
Level 5
Hi Greeshma, May be I am not too sure of this cache file that you are referring here, but ideally all the temporary files will be stored in /tmp/ folder as i am aware of. Hope the link can be of any useful to you :- https://experienceleague.adobe.com/docs/campaign-classic/using/monitoring-campaign-classic/troublesh...
Sukrity_Wadhwa
Employee
Employee

Hi @Greeshma_Sampath1,

Were you able to resolve this query or do you still need more help here? Do let us know.

Thanks!

Greeshma_Sampath1
Level 4
Level 4
Hi @Sukrity_Wadhwa, We are checking this and will update here if we need more help. Thanks, Greeshma