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SOLVED

PushNotification - Failed to identify the developer account

ravitejagundu
Level 3
Level 3

Hi all,

We are trying to send push notification deliveries to android mobile. The registration is successful and the registration token is also generating. But in the delivery we are getting the error as " Failed - Refused - Failed to identify the developer account, please check your ID and password". Which account we need to check? Is this account is android development account or campaign user account? This development is doing by two teams.

1679520_pastedImage_0.png

Thanks,

Raviteja.

1 Accepted Solution
pulkit2304
Correct answer by
Employee
Employee

souvikg79278577​ and ravitejagunda

This error usually indicated that the certificate and password on the 'Mobile Application Service' has expired. You will need to update the certificate and or the password.

Thanks,

Pulkit

ravitejagundu

View solution in original post

2 Replies
souvikg79278577
Level 1
Level 1

Hi Ravi,

@ravi

Is this issue resolved? We are also facing the same problem for us.

But not able to resolve it.

Thanks,

Souvik

pulkit2304
Correct answer by
Employee
Employee

souvikg79278577​ and ravitejagunda

This error usually indicated that the certificate and password on the 'Mobile Application Service' has expired. You will need to update the certificate and or the password.

Thanks,

Pulkit

ravitejagundu

View solution in original post