images(xtk:image) not reflecting in web application | Community
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Level 2
April 24, 2019
Solved

images(xtk:image) not reflecting in web application

  • April 24, 2019
  • 4 replies
  • 4487 views

Hello,

our use case is to have our own logo instead of OOTB logo in the unsubscription form.

We have imported a new image into Administration/images folder

then we gave this image as logo (namespace:name) in one of the form rendering template.

Issue is this image is not reflecting in the web application, please refer the below snap

do we need to publish this images after importing/changing?

thanks in advance

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Best answer by Adhiyan

Hello Murali,

It won't work if you publish the image. We had couple of issues like this before and the only way to change the image in the form template is to upload it on the server physically.

You need to copy the image you are using to the directory :

\datakit\xtk\eng\img

\datakit\nms\eng\img

or

\datakit\xtk\fra\img on the app server

\datakit\nms\eng\img

and then use it with the namespace : name in the form template and it would work.

You can upload it to the xtk or nms folder in the app server in

4 replies

Venu_Reddy
Level 6
April 24, 2019

I presume yes. Publish the image and try it again.

Level 2
April 24, 2019

thanks,

can ypu please guide us how to publish the image

Adhiyan
Adobe Employee
AdhiyanAdobe EmployeeAccepted solution
Adobe Employee
April 24, 2019

Hello Murali,

It won't work if you publish the image. We had couple of issues like this before and the only way to change the image in the form template is to upload it on the server physically.

You need to copy the image you are using to the directory :

\datakit\xtk\eng\img

\datakit\nms\eng\img

or

\datakit\xtk\fra\img on the app server

\datakit\nms\eng\img

and then use it with the namespace : name in the form template and it would work.

You can upload it to the xtk or nms folder in the app server in

Jonathon_wodnicki
Community Advisor
Community Advisor
April 24, 2019

Hi,

Use 'public resources', not 'images'.

Thanks,

-Jon