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How to use a workflow to push Offer through SMS and Webchat in China?

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Level 3

Hi Team,

We had business scenario, it required to push categoried Offer to different level people through SMS and Webchat  in China.

So we decided to use a workflow to push Offer. In this workflow, we just want to use a enrichment activity to get a specified Offer and read the title and content of this Offer. But the problem is the title and content of Offer seems can not be acquired in a worktable. Please help me to get those information, thanks 

1 Accepted Solution

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Correct answer by
Community Advisor

Hi,

 

Content fields are defined in data col's XML, so not accessible to enrichment.

You can alter the schema definition of nms:offer to turn them into table cols (remove xml="true"), or otherwise create new ones alongside.

 

Thanks,

-Jon

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2 Replies

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Correct answer by
Community Advisor

Hi,

 

Content fields are defined in data col's XML, so not accessible to enrichment.

You can alter the schema definition of nms:offer to turn them into table cols (remove xml="true"), or otherwise create new ones alongside.

 

Thanks,

-Jon

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Level 3
If we altered the schema definition of nms:offer, should the Campaign Offer mechanism, like development deploy to live env, still works?