Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn more

View all

Sign in to view all badges

SOLVED

How do I track opens and clicks for triggered emails in Adobe Campaign?

DMartz
Level 2
Level 2

How do I track opens and clicks for triggered emails in Adobe Campaign? Is there an easy way to do this with out of the box reporting?

1 Accepted Solution
kapilKochar
Correct answer by
Community Advisor
Community Advisor

Hi, 

 

If you do not want to use OOB reporting(trackingStatistics) for Open,clicks report . you can build your own custom report and leverage nms:trackingStats schema 

Not sure what's the reason behind not using OOB report ? Any additional details you want to add? 

 

Thanks,

Kapil

View solution in original post

2 Replies
Manoj_Kumar_
Community Advisor
Community Advisor

Hello @DMartz 
Delivery templates for Transnational messages works like normal blast emails. You can enable the tracking functionality in delivery template and track the clicks and opens.

You can refer to this documentation on how to do this:
https://docs.adobe.com/content/help/en/campaign-classic/using/transactional-messaging/message-templa...

Thanks,
MAnoj

kapilKochar
Correct answer by
Community Advisor
Community Advisor

Hi, 

 

If you do not want to use OOB reporting(trackingStatistics) for Open,clicks report . you can build your own custom report and leverage nms:trackingStats schema 

Not sure what's the reason behind not using OOB report ? Any additional details you want to add? 

 

Thanks,

Kapil

View solution in original post