French Characters in delivery getting converted | Community
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August 13, 2020
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French Characters in delivery getting converted

  • August 13, 2020
  • 2 replies
  • 1717 views

Hello,

 

we have a business need of sending a delivery in french content, where we are facing the below issue

 

Desired Content:  « test the french characters »

actual result: " test the french characters "

 

The characters [«  »] are converted to[" "]. We tried forcing the UTF-8 encoding on the message still the issue is not resolved.

 

Please guide us to fix this issue.

 

Thanks in advance.

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Best answer by Manoj_Kumar

Hello @praveen_p1 

 

try using the code given below:

 

« test the french characters »

 

Make sure you are using this code in the source tab for delivery.

Let me know if that works.

Thanks

2 replies

Manoj_Kumar
Community Advisor
Manoj_KumarCommunity AdvisorAccepted solution
Community Advisor
August 14, 2020

Hello @praveen_p1 

 

try using the code given below:

 

« test the french characters »

 

Make sure you are using this code in the source tab for delivery.

Let me know if that works.

Thanks

Manoj  | https://themartech.pro
Sukrity_Wadhwa
Community Manager
Community Manager
August 27, 2020

Hi @praveen_p1 ,

Were you able to resolve your issue with the given solution? Let us know.

Thanks!

Sukrity Wadhwa
Sukrity_Wadhwa
Community Manager
Community Manager
December 14, 2020
Thanks for letting us know!
Sukrity Wadhwa