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Seem to be having this weird issue of every couple of days I can no longer see the files in any of the environments folders.
Now we tested with my colleague and he can see files on the same account that I am trying to use. Re-installing Adobe campaign is not really a fix so any advice.
I think you are posting this in the wrong forum. This sounds like a Campaign Classic issue. I'd recommend posting in that forum and submitting a ticket to Campaign Support.