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SOLVED

Extracting a list of users who both received and opened a transactional Welcome email

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Level 2

Hello,

Every step of the way we have been encountering errors here.  We are trying to export a list of customers that have both received and opened a Welcome email.  We can query the data in both the Recipients and Tracking Log tables, but we cannot seem to intersect the audience and the Export activity does not seem to do anything.  Any help with how to approach this problem?

Thank you, in advance. 

1 Accepted Solution

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Correct answer by
Community Advisor

Yes Bob. You can export the records from the same wf into a list or on your local as well.

This link might be helpul:

Exporting data

Thanks,

Anita

View solution in original post

3 Replies

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Community Advisor

Hi Bob,

You can query on Recipient Delivery Logs and use below expression :

Screen Shot 2019-09-24 at 2.39.59 pm.png

Hope this helps.

Anita

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Level 2

Thank you for this information.  My next question then is, how best can I export this data?  Can I export it directly from the workflow?

Avatar

Correct answer by
Community Advisor

Yes Bob. You can export the records from the same wf into a list or on your local as well.

This link might be helpul:

Exporting data

Thanks,

Anita