External Account setup for DM Delivery Activity

[MLong1427]

Hello,

I am trying to create an external account so I can use the DM delivery activity.  I want to be able to utilize the logs and not have to create a file extract.  When I created a Routing type and SFTP type, neither show up when I try to select them in the delivery properties tab.

Any ideas as to what might be causing this?

Thank you,

Mark

[Jonathon_wodnicki · Accepted solution]

Hi,

Set the external account's type to Routing, channel to Direct Mail, delivery mode to External.

To sftp the file: set the external account to use a post-processing workflow, or use a service provider with workflow template (less brittle).

Thanks,

-Jon