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SOLVED

Error in uploading file to SFTP

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Level 3

Hello,

 

I'm exporting campaign data through csv file and uploading the file onto SFTP server, but in file transfer activity I'm getting below error:

 

"CRL-290003 Upload error in cURL"

 

the external account for SFTP is already setup.

any pointers to fix this issue would be highly appreciated.

 

Thanks in advance.

1 Accepted Solution

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Correct answer by
Community Advisor

Hi @parmeshwarr3905 ,

You can try enable session logs it may give you more details.

There can be multiple reasons.

1. The credentials are not correct.

2. The connectivity from Adobe to the external sftp in terms of networ/firewall.

3. Access of the account/user mentioned in External Account to the external sftp folder.

 

Deb_Tripathy_0-1649065974452.png

 

View solution in original post

2 Replies

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Level 1

Hi,

 

Try to check with the credentials for the external account being used in the File transfer activity.

Mostly the error can be assosciated with it.

 

Thanks

Avatar

Correct answer by
Community Advisor

Hi @parmeshwarr3905 ,

You can try enable session logs it may give you more details.

There can be multiple reasons.

1. The credentials are not correct.

2. The connectivity from Adobe to the external sftp in terms of networ/firewall.

3. Access of the account/user mentioned in External Account to the external sftp folder.

 

Deb_Tripathy_0-1649065974452.png