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Craig_Thonis
Craig_ThonisAccepted solution
Adobe Employee
Mar 14, 2022 11:13 AM UTC

Hi Luca,

 

I can't say that I am seeing any reports of that particular script error in Campaign. I would recommend clearing your local cache to start, and ensuring that your console and application are on the same builds.

 

If the issue persists, I would reach out to Campaign Support as this type of error can occur for a number of reasons.

 

Regards,

Craig

4 replies

Craig_Thonis
Adobe Employee
Craig_ThonisAdobe EmployeeAccepted solution
Adobe Employee
Mar 14, 2022 11:13 AM UTC

Hi Luca,

 

I can't say that I am seeing any reports of that particular script error in Campaign. I would recommend clearing your local cache to start, and ensuring that your console and application are on the same builds.

 

If the issue persists, I would reach out to Campaign Support as this type of error can occur for a number of reasons.

 

Regards,

Craig

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Zamwize
Level 2
Mar 14, 2022 3:44 PM UTC

We have a similar error present itself when a user has more than three campaign tabs open. Clearing the local cache has helped us alleviate the issue.

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Luca_Lattarini
Level 9
Mar 16, 2022 8:26 AM UTC

I tried to clean cache but I still have issue

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Sukrity_Wadhwa
Level 4
Mar 24, 2022 5:02 AM UTC

Hi @luca_lattarini,

As per Craig's recommendation, if the issue persists even after clearing local cache, then kindly reach out to Campaign Support.

Thanks!

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Sukrity Wadhwa