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Luca_Lattarini
Level 9
March 12, 2022
Solved

Error during Report creation

  • March 12, 2022
  • 2 replies
  • 1775 views

Hello team,

 

I am trying to create a report in AC but I am getting the error below when i try to set the table. Any idea?

 

 

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Best answer by Craig_Thonis

Hi Luca,

 

I can't say that I am seeing any reports of that particular script error in Campaign. I would recommend clearing your local cache to start, and ensuring that your console and application are on the same builds.

 

If the issue persists, I would reach out to Campaign Support as this type of error can occur for a number of reasons.

 

Regards,

Craig

2 replies

Craig_Thonis
Adobe Employee
Craig_ThonisAdobe EmployeeAccepted solution
Adobe Employee
March 14, 2022

Hi Luca,

 

I can't say that I am seeing any reports of that particular script error in Campaign. I would recommend clearing your local cache to start, and ensuring that your console and application are on the same builds.

 

If the issue persists, I would reach out to Campaign Support as this type of error can occur for a number of reasons.

 

Regards,

Craig

Zamwize
Level 2
March 14, 2022

We have a similar error present itself when a user has more than three campaign tabs open. Clearing the local cache has helped us alleviate the issue.

Luca_Lattarini
Level 9
March 16, 2022

I tried to clean cache but I still have issue

Sukrity_Wadhwa
Community Manager
Community Manager
March 24, 2022

Hi @luca_lattarini,

As per Craig's recommendation, if the issue persists even after clearing local cache, then kindly reach out to Campaign Support.

Thanks!

Sukrity Wadhwa