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SOLVED

Error: Action on the offer

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Level 2

Has anyone experienced this error when trying to approve an Offer? 

kimh76108924_0-1581293238309.png

No changes we make to the offer seem to make a difference. 

Thanks

Kim

 

 

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1 Accepted Solution

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Correct answer by
Community Advisor

Hi,

Did you check if you have permission to approve offers? also, can you give info on where exactly you are facing this error?

 

Regards,
Raj

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0 Replies

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Correct answer by
Community Advisor

Hi,

Did you check if you have permission to approve offers? also, can you give info on where exactly you are facing this error?

 

Regards,
Raj

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Level 2

Hi Raj, yes I am an Admin on our Instance.

This error comes up in the Design Environment after we try to Approve content

kimh76108924_0-1581391099642.png

We have a "Refused" status on the Direct Mail offer space, which we have not seen before. 

K.