Delivery throughput showing no data

[A_B_SE]

Hello, I have a problem with "the Delivery throughput" report. It does not show any data no matter which delivery or parameters i choose. It only works when checking "Global" but i cannot select any specific delivery.

Can someone tell me why and how to fix it?

[Amine_Abedour]

Hello @A_B_SE 

Are you in a MidSourcing configuration ? 

Br,

Amine

[A_B_SE]

Hello Amine,

Yes.

[Amine_Abedour]

@A_B_SE 

Can you take a dozen delivery-ids from the nms:deliveryStat schema and check if they correspond to real delivery ids in the nms:delivery schema.

Br,

Amine

[A_B_SE]

It seems like there are no email deliveries in that table since 2021:

what could it be due to?

[Amine_Abedour · Accepted solution]

sorry for the delayed answer.

Normaly OOTB in marketing instance this table is not populated. I'm guessing that there is a technical custom workflow that feeds it by collecting information from MidSourcing instance. if it's the case check if the workflow is started and running fine.

you can look for the workflow by positioning yourself on a workflow view and filtering with as a query something like 'mData contains nms:deliveryStat'

Br,

Amine

[Manoj_Kumar_]

Hello @A_B_SE 

The delivery you are looking for is three years old, and the data might not be available.

Try any other delivery which was deployed recently.

[A_B_SE]

I don't know why the link says 2020 but the delivery was sent yesterday:

[Sukrity_Wadhwa]

Hi @A_B_SE, 

Was @Amine_Abedour's reply helpful to resolve your query? In case it was helpful, then kindly choose it as the 'Correct Reply'. If not and you still need more help, then do let us know.