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SOLVED

Delivery failure rate

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Level 2

Hi,

Can anyone familiar with below failed description highlighted with bold. We are doing IP warm up process for China, and one of the domain QQ.com has high failure rate with below description.

Last modifies

Status

Reason

Address

Text

xxxx

Failed

Unreachable

xxxxxx@qq.com

Inbound email bounce (rule 'Momen_Code70_TransientFailure' has matched this bounce).

1 Accepted Solution

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Correct answer by
Employee

Hi rakeshray20,

The error is related to bounce code generated by enhanced MTA which is connected to your Campaign instance.

I urge you to raise a support ticket to understand more about why the enhanced MTA threw this bounce code.

Regards,
Vipul

PabloRosero this is for ACC, though the question is valid for ACS as well.

View solution in original post

2 Replies

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Level 10

Hi Rakesh,

This for Campaign Classic or Standard?


Vipul Raghav​ for follow up.

Thanks!

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Correct answer by
Employee

Hi rakeshray20,

The error is related to bounce code generated by enhanced MTA which is connected to your Campaign instance.

I urge you to raise a support ticket to understand more about why the enhanced MTA threw this bounce code.

Regards,
Vipul

PabloRosero this is for ACC, though the question is valid for ACS as well.