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SOLVED

CC email for transactional emails/message center emails

Ravish_Patel
Level 2
Level 2

Is there a way to cc an emails sent using message center. The requirement is to send a confirmation email to the primary owner and the secondary owner of a particular transaction that is being performed online.

message centre​ transactional message​

1 Accepted Solution
craigthonis
Correct answer by
Employee
Employee

Hello Ravish,

The Campaign application does not support CC.  It has some limited functionality for BCC for the case of email archiving (see below).

Help doc:

Email archiving

Craig

View solution in original post

5 Replies
wodnicki
Community Advisor
Community Advisor

Hi,

Send a PushEvents request with 2 rtEvent elements- one for each address.

Thanks,

-Jon

Raj_bounteous
Community Advisor
Community Advisor

Hi,

In addition to what Jon mentioned which I think works, can you please check the below link

CC and BCC Users

Send CC/BCC to individual recipients

Ravish_Patel
Level 2
Level 2

Hello Jon,

We are currently sending 2 rtEvents, but the need is to have one email with both the recipients in one email for the rtEvent.

Thank you

Ravish Patel

Ravish_Patel
Level 2
Level 2

The links for are standard marketing emails. We are looking for a use case of targeted 101 emails to not just one but two customers in one email.

craigthonis
Correct answer by
Employee
Employee

Hello Ravish,

The Campaign application does not support CC.  It has some limited functionality for BCC for the case of email archiving (see below).

Help doc:

Email archiving

Craig

View solution in original post