Campaign UTM (name) historical data is wiped out while conversion classification rules are working fine | Community
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August 17, 2021
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Campaign UTM (name) historical data is wiped out while conversion classification rules are working fine

  • August 17, 2021
  • 1 reply
  • 694 views

Hi community,

I have a question regarding Campaign UTMs data. The campaign data was populating correctly till yesterday. When I checked the campaign report today, all of the historical data is wiped out and showing 'unknown'. 

But a new dimension 'Tracking Code' contains all the campaign data. I just wanted to inquire is there any new update regarding campaign tracking or tracking code or is there any other way to sort this issue

(Attaching screenshot for your reference)

 

Thanks

 

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Best answer by Sukrity_Wadhwa

Hi @roshang,

 

This question was recently addressed in one of our Adobe Campaign Community Q&A Coffee Breaks that happened on 2nd September, 2021 at 12pm IST with Shweta Ram a.k.a @shwetar, Senior Solutions Consultant for Adobe Campaign. 

You can check the response here: https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic/adobe-campaign-community-q-amp-a-coffee-break-sep-2nd-12pm-ist/m-p/421220/highlight/true#M2032 

Feel free to reach out to Shweta on the same thread in case you have any follow up questions.

Thanks!

1 reply

Sukrity_Wadhwa
Community Manager
Sukrity_WadhwaCommunity ManagerAccepted solution
Community Manager
September 7, 2021

Hi @roshang,

 

This question was recently addressed in one of our Adobe Campaign Community Q&A Coffee Breaks that happened on 2nd September, 2021 at 12pm IST with Shweta Ram a.k.a @shwetar, Senior Solutions Consultant for Adobe Campaign. 

You can check the response here: https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic/adobe-campaign-community-q-amp-a-coffee-break-sep-2nd-12pm-ist/m-p/421220/highlight/true#M2032 

Feel free to reach out to Shweta on the same thread in case you have any follow up questions.

Thanks!

Sukrity Wadhwa