Adobe and Twilio integration

[Ramaswami]

Knowing that Twilio has an options for bulk SMS. Our company uses Twilio for different purpose. 

Now i wanted to know one thing. If in order to send bulk sms querying from adobe do i need to add a twilio setting OR so i need to call the twilio API for that. 

All i need to know is does Adobe needs an API or is it just settings that needs to be done on Adobe side to send out bulk SMS messages

[Manoj_Kumar_ · Accepted solution]

Hello @Ramaswami ,

It seems Twilio does not offer SMPP options for integration. You will have to use the API to send programmatic SMS's.

Here is the API documentation:

https://www.twilio.com/docs/sms/quickstart/php

Thanks

[Ramaswami]

What are the partners available for SMPP. Has anyone implemented bulk SMS in Adobe, if so what partners they have used for US. What are the steps involved in that. Can you please suggest?

[Manoj_Kumar_]

You can use NetSize. Documentation is available here: https://www.netsize.com/en/2019/10/netsize-creates-new-rich-sms-connector-for-adobe-campaign-classic...

[Mukesh_Gattu_SA]

You'll need to call the Twilio API. Here is the documentation https://www.twilio.com/docs/sms/send-messages

[Sukrity_Wadhwa]

Hi @Ramaswami,

Were you able to resolve this query with any of the given solutions? Do let us know.

Thanks!

[Ramaswami]

Yes @sukrity thanks for the support

[Shelly_Loves_Software]

Good Morning Ramaswami, 

Could you help me with how you ended up doing the integration? Did you use the APIs or did you abandon Twilio for an SMPP service? I have the same issue and would love some assistance! 

Thanks - Shelly