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Luca_Lattarini
Luca_Lattarini
Level 9
November 24, 2021
Solved

ACC technical monitoring error page

  • November 24, 2021
  • 1 reply
  • 1290 views

Hello guys,

Anyone knows how to fix the Technical Monitoring page? When I click on Technical monitoring page I have the screen below

Thanks

 

 

 

 

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    Best answer by david--garcia

    That's an error with the MTA (Mail Transfer Agent) for email deliverability, if you have a hybrid solution, the MTAs will be on the Adobe cloud solution, so that is perhaps why is not configured on your on-premise marketing, try setting the following

     

    config-<instancename>.xml

    <mta autoStart="true" statServerAddress="localhost:7777">

    If xoesnt work then try the adobe instance url

    <instance>.<id>.<region>.rds.amazonaws.com

     

    1 reply

    david--garcia
    david--garcia
    Level 10
    November 24, 2021

    Can you check the web log and see what error is being logged and share it with us.

    https://www.linkedin.com/in/david-garcia-uk/ | https://martech.network
    Luca_Lattarini
    Luca_LattariniAuthor
    Level 9
    November 26, 2021

    Hello David,

    I think the issue is caused from the error below. For Your information, this is an hybrid solution with Marketing instance on premise.

    Thanks

     

      Sukrity_Wadhwa
      Community Manager
      Sukrity_WadhwaCommunity Manager
      Community Manager
      December 9, 2021

      Hi @luca_lattarini,

      Were you able to resolve this query with the help of the given solution or do you still need more help here? Do let us know.
      Thanks!

      Sukrity Wadhwa
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