@AJG There can be several reasons for the data not coming in adobe analytics
1. Implementation:
- You can check on the website, whether the server calls to adobe analytics server are made, you can do a ctrl +shift+ I---> Go to network --> Filter the server calls by "b/ss" when a page is loaded
- Check if the server calls are of status 200 code
2. If the hits are coming in through server calls, but they might be getting excluded while processing - In this case you can check on "timestamp configuration", "tracking server" these need to be correct.
- In the report suite if the timestamp is configured as "required" but the hits do not have timestamp -"ts" parameter, in this case hits will get excluded.
https://experienceleague.adobe.com/docs/analytics/implementation/vars/page-vars/timestamp.html?lang=...
- Make sure the tracking server is configured right
https://experienceleague.adobe.com/docs/analytics/implementation/vars/config-vars/trackingserver.htm...
I sugges you to check on these lines to know the root cause
Hope this helps