Why total seconds spent metrics is different from month wise report and Analytics ID report ? | Community
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T
Tulassi
Level 2
September 21, 2023
Solved

Why total seconds spent metrics is different from month wise report and Analytics ID report ?

  • September 21, 2023
  • 2 replies
  • 1215 views

Hi,

 

By using total seconds spent metrics data is showing different for month wise report and Analytics ID report. 

 

Attached the screenshot,

 

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Best answer by Jennifer_Dungan

Hi,

 

Please refer the screenshot for visits.

 

I have used the different dimension but visits metrics is showing same date for all dimensions.

 


Because in order for any dimension to show against a visit, there must be a minimum of one hit in that visit.

 

Let's look at a few simple examples:

 

Scenario 1 (v94 is a "Visit Level" expiry)

  • Page 1
    • eVar94 is not set
  • Page 2
    • eVar94 is set to "1234"
  • Page 3
    • eVar94 is set to "1234" (overwriting the expiry attribution with the same value)
  • Action 4
    • eVar94 is not set, but maintains value "1234" due to Visit Expiry

The first page view was missing a value, but within the visit, eVar94 was set, therefore Visit is counted

 

 

Scenario 2 (v94 is a "Hit Level" expiry)

  • Page 1
    • eVar94 is not set
  • Page 2
    • eVar94 is set to "1234"
  • Page 3
    • eVar94 is set to "1234"
  • Action 4
    • eVar94 is not set

The first page view and the Action 4 are both missing a value, but within the visit, eVar94 was set, therefore Visit is counted

 

 

The only way that you could have an overall visit (your first image) have more visits then when looking at eVar94 against visits, would be if every hit in the visit was missing a value.

 

Scenario 3

  • Page 1
    • eVar94 not set
  • Page 2
    • eVar94 not set
  • Action 3 
    • eVar94 not set

 

2 replies

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
September 21, 2023

It looks like Analytics ID (v94) isn't available on all hits, therefore the Time Spent metric will be limited to only the hits with that dimension.

T
TulassiAuthor
Level 2
September 22, 2023

Hi Jennifer,

 

Thank you for answering my question.

 

I have another few queries that is why visits (metric) is showing same for all the dimensions.

 

Thanks,

Tulassi

T
TulassiAuthor
Level 2
September 22, 2023

Hi,

 

Please refer the screenshot for visits.

 

I have used the different dimension but visits metrics is showing same date for all dimensions.

 

Damonwhall
Adobe Employee
DamonwhallAdobe Employee
Adobe Employee
September 21, 2023

Do you have "unspecified" or "Low Traffic" filtered out?  Might be that is what is making the delta.  Low Traffic will often happen for ID based dimensions if you go over the 500K monthly limit.  

 

Another thing to look out for is your dat range selection vs your dimensional month items in your table.  See the attached image: 

 

 

 

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