Solved
Why Isn't the Units Metric Populating in Adobe Analytics
I have implemented Adobe Analytics using the Web SDK, but I'm encountering an issue: the Units metric is not being populated, even for events where the quantity is set.
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Hi @ankitag3
quick question, in which context do you set the products? You're seemingly sending a custom productViews eventType. In the classic Analytics world, I am fairly certain that a prodView event ignores the quantity anyway since it is assumed that it is a single product that is looked at.
Also, if you want to achieve a product view event, I would rather set the appropriate commerce event Product Views or which ever event you want to send.
https://experienceleague.adobe.com/en/docs/experience-platform/xdm/data-types/commerce
hope that helps
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.