Why data is different in 'Next Page Flow Report' and 'PageView' report?

[adwait_krishna]

Hi,

I was looking into 'Next Page Flow Report' for a particular page. The report says, for a particular time duration, the total path views were 4500. But when I looked into 'pageViews' report of the same page, it says, the pageViews of that page (for the same duration) was 5,000.

Ideally, the pageViews and path views should match, since anyone who landed on that page (which would be pageview of that page) must either exit or should navigate to any next page (which comes in next page flow report). Not sure, why this difference is coming then.

Does anyone has any idea about this ? Please help.

Thanks,

Adwait

[mikethompson]

In addition, the path reports within the Analytics interface will not show page refreshes which may be accounting for your missing numbers.  You can, however, see this if you use ad hoc.

[shekhardhiman · Accepted solution]

Hi there,

Thanks for reaching out. 

Next Page Flow report shows what all pages the user viewed from the page in question or your site. Page views report gives you the top pages and number of times the pages were loaded (prop was set).  Path Views on the other hand number of times a page was viewed within the constraints of paths. For example, a page can have 100 page views but only 20 path views when seen in a pathing report from a particular page. 

To know more, please refer to the below docs:

http://microsite.omniture.com/t2/help/en_US/reference/reports_next_page_flow.html

http://microsite.omniture.com/t2/help/en_US/reference/metrics_path_views.html

http://microsite.omniture.com/t2/help/en_US/reference/metrics_page_view.html

http://microsite.omniture.com/t2/help/en_US/reference/reports_page_views.html

Thanks!