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A
Aiyanna_Kuttapp
October 18, 2018
Solved

Web Services credentials in Experience Cloud mode?

  • October 18, 2018
  • 5 replies
  • 3666 views

Hi,

We recently switched from the old Adobe Analytics view to the Adobe Experience Cloud mode.

In the past, we could see the Web Services details such as "User name" and "Shared Secret" under Edit Profile section in the old view.

I can't find the details under Edit Profile after we started logging in through Adobe Experience Cloud.

Where can find the credentials now?

Thanks,

Aiyanna

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Best answer by isinha

Hi Aiyanna Kuttappa​,

These are solution specific parameters. So, you will be able to find these details in Analytics UI. An Admin user can go to Admin -> Company Settings -> Web Services in the Adobe Analytics UI to get the list of all the users along with their Username and Shared Secret.

Hope it helps!

Thanks!

5 replies

I
Adobe Employee
isinhaAdobe EmployeeAccepted solution
Adobe Employee
October 18, 2018

Hi Aiyanna Kuttappa​,

These are solution specific parameters. So, you will be able to find these details in Analytics UI. An Admin user can go to Admin -> Company Settings -> Web Services in the Adobe Analytics UI to get the list of all the users along with their Username and Shared Secret.

Hope it helps!

Thanks!

    A
    Aiyanna_KuttappAuthor
    October 18, 2018

    Thanks,

    So a non Admin user like me can no longer see these details like we could in the past?

    I
    Adobe Employee
    isinhaAdobe Employee
    Adobe Employee
    October 18, 2018

    Yes Aiyanna Kuttappa​.

    Unless a non Admin user has access to "Company Settings", it can't be seen.

    A
    Aiyanna_KuttappAuthor
    October 18, 2018

    Perfect!
    Thank you  for the quick responses

    J
    JenPWebFPL
    October 25, 2018

    What do you do if you accidentally deleted the user in the Analytics UI and then had to re-create in Admin?  How do I generate a Shared Secret?   Thanks!

    H
    Himajosh1
    February 17, 2023

    Hi @jenpwebfpl , The API web services credentials will be generated automatically once the user has been recreated, or administrators can regenerate them through the Analytics UI.

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