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bindukumari1990
Level 4
June 28, 2021
Solved

Visits of Primary Category

  • June 28, 2021
  • 3 replies
  • 3702 views

Hi Team,

 

I need to track the visits of category listing page, but in category listing page variables were not passed, so I made the changes in the same and set the variables for same.

 

But after making changes, in report it is still coming unspecified and in server call it is coming right. So, can tell me how to handle this.

 

 

 

Note: I have already reset the primary category variable, but still issue persists.

 

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Best answer by Brian_Johnson_

@bindukumari1990  -

You are seeing "unspecified" because you are not capturing a value in v16 on the page URLs shown. For example, the first URL shown in your screenshot is the home page for your website, and I do not see a v16 value in the Adobe Analytics call on that page. 

3 replies

A
amgup
Level 7
June 28, 2021

@bindukumari1990  'Unspecified' occurs in the report when a value is not passed in the server call. It might be possible that the value is not being sent in every server call or you might be checking for the time range when changes were not made. Also, persistance of evar plays an important role. Can you please check the persistance for this evar ? Also, you can extract the raw data feed to verify if evar16 is being sent in all server calls or if the values is persisting (evar16 is empty and post_evar16 has a value).

You can check the below document :-

https://experienceleague.adobe.com/docs/analytics/technotes/unspecified.html?lang=en#:~:text=Various%20reports%20in%20Adobe%20Analytics,not%20defined%20or%20otherwise%20unavailable.


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    bindukumari1990Author
    Level 4
    June 28, 2021
    @amgup the expiration of the variable, it is expires after the visit. Hope it is fine?
    Brian_Johnson_
    Brian_Johnson_Accepted solution
    Level 8
    June 28, 2021

    @bindukumari1990  -

    You are seeing "unspecified" because you are not capturing a value in v16 on the page URLs shown. For example, the first URL shown in your screenshot is the home page for your website, and I do not see a v16 value in the Adobe Analytics call on that page. 

      B
      bindukumari1990Author
      Level 4
      June 28, 2021
      @brian_johnson_ yes, that is expected. But in other URLs below that evar 16 and evar 17 both are setting, but still getting unspecified.
      jantzen_b
      Adobe Employee
      jantzen_bAdobe Employee
      Adobe Employee
      July 19, 2021
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