Hi Team,
I need to track the visits of category listing page, but in category listing page variables were not passed, so I made the changes in the same and set the variables for same.
But after making changes, in report it is still coming unspecified and in server call it is coming right. So, can tell me how to handle this.
Note: I have already reset the primary category variable, but still issue persists.
Solved! Go to Solution.
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You are seeing "unspecified" because you are not capturing a value in v16 on the page URLs shown. For example, the first URL shown in your screenshot is the home page for your website, and I do not see a v16 value in the Adobe Analytics call on that page.
@bindukumari1990 'Unspecified' occurs in the report when a value is not passed in the server call. It might be possible that the value is not being sent in every server call or you might be checking for the time range when changes were not made. Also, persistance of evar plays an important role. Can you please check the persistance for this evar ? Also, you can extract the raw data feed to verify if evar16 is being sent in all server calls or if the values is persisting (evar16 is empty and post_evar16 has a value).
You can check the below document :-
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You are seeing "unspecified" because you are not capturing a value in v16 on the page URLs shown. For example, the first URL shown in your screenshot is the home page for your website, and I do not see a v16 value in the Adobe Analytics call on that page.
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I will admit that I only checked a couple of URLs, but I do not see v16 or v17 on any o the pages I've checked. This includes:
* https://www.whirlpoolindia.com/
* https://www.whirlpoolindia.com/refrigerators
* https://www.whirlpoolindia.com/refrigerators /mini
* https://www.whirlpoolindia.com/air-conditioners
I also see a number of errors and unexpected messages in the console, which may (or may not) have something to do with the variables not being present in the calls.
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@Brian_Johnson_no issues, but in all the category listing the evar16 and evar17 is passing i.e.
https://www.whirlpoolindia.com/refrigerators/double-door.html
https://www.whirlpoolindia.com/air-conditioners/all-air-conditioners.html
https://www.whirlpoolindia.com/kitchen.html
But still, it is coming unspecified. The allocation of evar 16 and evar 17 is most recent(last) and expire after visit.
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