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M
MichaelPB
Level 2
September 21, 2021
Solved

Visits by Mobile Device Type greater than All visits

  • September 21, 2021
  • 1 reply
  • 1069 views

Hi,

I've got a dashboard that consists of a single panel (i.e. all visualisations use the same report suite, date range, etc.).

 

There's a summary number, that is fed by a simple table that has "All visits" as a single row item and "Visits" as a column metric.

 

I also have a donut chart, which is fed by a table that has Mobile Device Type as a dimension (rows) and Visits as a column metric. 

 

I would expect that the total number of visits should be consistent between these two visualisations (since device types categories are mutually exclusive) but it's not the case (Mobile Device Type visits are greater).

 

Do you know why that could be?

 

Cheers, M

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Best answer by Andrey_Osadchuk

The device type categories may not be mutually exclusive in your scenario if the implementation supports cross-device visitor identification or if bots traffic exists (various user agents on different hits within a visit).

 

 

1 reply

Andrey_Osadchuk
Andrey_OsadchukAccepted solution
Level 10
September 22, 2021

The device type categories may not be mutually exclusive in your scenario if the implementation supports cross-device visitor identification or if bots traffic exists (various user agents on different hits within a visit).

 

 
M
MichaelPBAuthor
Level 2
September 22, 2021

Thanks a lot @andrey_osadchuk! The first scenario doesn't apply to us but we do suffer from bot traffic so that makes sense. Cheers, M

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