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SOLVED

Visits by Mobile Device Type greater than All visits

MichaelPB
Level 2
Level 2

Hi,

I've got a dashboard that consists of a single panel (i.e. all visualisations use the same report suite, date range, etc.).

 

There's a summary number, that is fed by a simple table that has "All visits" as a single row item and "Visits" as a column metric.

 

I also have a donut chart, which is fed by a table that has Mobile Device Type as a dimension (rows) and Visits as a column metric. 

 

I would expect that the total number of visits should be consistent between these two visualisations (since device types categories are mutually exclusive) but it's not the case (Mobile Device Type visits are greater).

 

Do you know why that could be?

 

Cheers, M

1 Accepted Solution
Andrey_Osadchuk
Correct answer by
Community Advisor
Community Advisor

The device type categories may not be mutually exclusive in your scenario if the implementation supports cross-device visitor identification or if bots traffic exists (various user agents on different hits within a visit).

 

 

View solution in original post

2 Replies
Andrey_Osadchuk
Correct answer by
Community Advisor
Community Advisor

The device type categories may not be mutually exclusive in your scenario if the implementation supports cross-device visitor identification or if bots traffic exists (various user agents on different hits within a visit).

 

 

View solution in original post

MichaelPB
Level 2
Level 2

Thanks a lot @Andrey_Osadchuk! The first scenario doesn't apply to us but we do suffer from bot traffic so that makes sense. Cheers, M