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SOLVED

Visitors count is more than visits count

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Level 5

Hi team,

 

I am wondering how Visitors count is more than visits count. Is it possible ? if so what will be the reason.

1 Accepted Solution

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Correct answer by
Moderator

Dear Dinesh,

Are you seeing this for your company? In Adobe Analytics, I don't think this is a possible case. But I do remember a case when the user raised this with a screenshot, but I am unable to find the same. Let me check and get back to you; meanwhile, if you see the trend in your company, can you share the screengrab?

Thank You, Pratheep Arun Raj B | Xerago | Terryn Winter Analytics

 

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5 Replies

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Correct answer by
Moderator

Dear Dinesh,

Are you seeing this for your company? In Adobe Analytics, I don't think this is a possible case. But I do remember a case when the user raised this with a screenshot, but I am unable to find the same. Let me check and get back to you; meanwhile, if you see the trend in your company, can you share the screengrab?

Thank You, Pratheep Arun Raj B | Xerago | Terryn Winter Analytics

 

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Level 5
Sorry Pratheep, I have not seen this type of data. However want to be prepared if something come like this.

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Moderator
Hello Dinesh, If that's the case, can you close the ticket and raise it as discussion. It will help everyone. Thank You, Pratheep Arun Raj B

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Level 2

Would you mind sharing a screenshot of workspace project?

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Level 10
Do any of the answers below answer your initial question? If so, can you select one of them as the correct answer? If none of the answers already provided answer your question, can you provide additional information to better help the community solve your question?