Visitors count is more than visits count

Forum|Forum|4 years ago
April 20, 2021
3 replies
2919 views

Hi team,

I am wondering how Visitors count is more than visits count. Is it possible ? if so what will be the reason.

Analytics

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Best answer by PratheepArunRaj

Dear Dinesh,

Are you seeing this for your company? In Adobe Analytics, I don't think this is a possible case. But I do remember a case when the user raised this with a screenshot, but I am unable to find the same. Let me check and get back to you; meanwhile, if you see the trend in your company, can you share the screengrab?

Thank You, Pratheep Arun Raj B | Xerago | Terryn Winter Analytics

PratheepArunRaj

Accepted solution

Community Advisor and Adobe Champion

Dear Dinesh,

Are you seeing this for your company? In Adobe Analytics, I don't think this is a possible case. But I do remember a case when the user raised this with a screenshot, but I am unable to find the same. Let me check and get back to you; meanwhile, if you see the trend in your company, can you share the screengrab?

Thank You, Pratheep Arun Raj B | Xerago | Terryn Winter Analytics

Thank You, Pratheep Arun Raj B (Arun) | Xerago | Terryn Winter Analytics

D

dinesh_kumar_rAuthor

Level 4

Sorry Pratheep, I have not seen this type of data. However want to be prepared if something come like this.

C

ch_ashish

Level 2

Would you mind sharing a screenshot of workspace project?

jantzen_b

Adobe Employee

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