Visitors count is more than visits count

[dinesh_kumar_r]

Hi team,

I am wondering how Visitors count is more than visits count. Is it possible ? if so what will be the reason.

[PratheepArunRaj · Accepted solution]

Dear Dinesh,

Are you seeing this for your company? In Adobe Analytics, I don't think this is a possible case. But I do remember a case when the user raised this with a screenshot, but I am unable to find the same. Let me check and get back to you; meanwhile, if you see the trend in your company, can you share the screengrab?

Thank You, Pratheep Arun Raj B | Xerago | Terryn Winter Analytics

[dinesh_kumar_r]

Sorry Pratheep, I have not seen this type of data. However want to be prepared if something come like this.

[PratheepArunRaj]

Hello Dinesh, If that's the case, can you close the ticket and raise it as discussion. It will help everyone. Thank You, Pratheep Arun Raj B

[ch_ashish]

Would you mind sharing a screenshot of workspace project?

[jantzen_b]

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