Understanding Bounce rate

Question

Hi could someone help me decode this..

After redesigning my webpage, I noticed a significant drop in the bounce rate. Additionally, I incorporated an autoplay video onto the page. Could the reduction in bounce rate be attributed to the autoplay video?

Jennifer_Dungan · Accepted Answer

Yes, I agree with @bjoern__koth

Adobe's default definition of a "Bounce" is a single hit not a single page, and the definition of "Bounce Rate" is bounces / entries

For our purposes, we don't like this definition... particularly when there are other actions that can occur on the page (videos, overlay impressions, cookie consent, etc)

So for our needs, we actually created custom Bounce (i.e. Single Page Visits), and a custom Bounce Rate (i.e. Single Page Visits / Entries)

This aligns closer to what is globally considered a bounce or bounce rate... based on single page, not on single hit...

bjoern__koth · Answer

Hi @ashwinc5i

if your video is tracking any event, Analytics will not consider you as bounce anymore.

In Google Universal Analytics (I don't think it's possible in GA4 anymore), you could flag a tracking requests as "non interaction hit", which makes perfectly sense and did not influence the bounce rate.

Adobe Analytics unfortunately does not support this, but has a workaround: Single Page Visits

Essentially, a session with just one page view that can have user interactions.

Obviously, this is a bit of a compromise but will likely solve your issue. Alternatively, think about not having your video on autoplay or disable tracking on it.

Cheers from Switzerland
Björn

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