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SOLVED

Undefined error message - Adobe Analytics

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Level 1

Hey,

 

Since last few days, I am getting an undefined error, whenever I am opening my Analytics workspace.  2e3cf5e0-7943-4507-af37-4505fbf8307c (Attaching a picture for reference).

Would love to know what I can do about it.

Vainika_0-1620326008502.png

 

1 Accepted Solution

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Correct answer by
Community Advisor
Hello Vainika, Have you reached Customer Care to solve this? If yes, can you close this thread? Thanks, Pratheep Arun Raj B.

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3 Replies

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Level 1

I'm having the same issue. 

I have administration rights, and can access the reports I already have open, but I am unable to log in via another browser, or computer, and cannot access any other resources in Adobe.

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Level 3

Hi Vainika,

 

I've checked the error code : 2e3cf5e0-7943-4507-af37-4505fbf8307c internally, it \seems a bug with the service. 

 

Please raise a support ticket with Adobe by mentioning the steps to replicate this behavior, and we'll be able to help you with this.

 

Thanks,

 

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Correct answer by
Community Advisor
Hello Vainika, Have you reached Customer Care to solve this? If yes, can you close this thread? Thanks, Pratheep Arun Raj B.