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Undefined error message - Adobe Analytics

Vainika
Level 1
Level 1

Hey,

 

Since last few days, I am getting an undefined error, whenever I am opening my Analytics workspace.  2e3cf5e0-7943-4507-af37-4505fbf8307c (Attaching a picture for reference).

Would love to know what I can do about it.

Vainika_0-1620326008502.png

 

3 Replies
Benjamin_Hawkins
Level 1
Level 1

I'm having the same issue. 

I have administration rights, and can access the reports I already have open, but I am unable to log in via another browser, or computer, and cannot access any other resources in Adobe.

hjoshi
Level 2
Level 2

Hi Vainika,

 

I've checked the error code : 2e3cf5e0-7943-4507-af37-4505fbf8307c internally, it \seems a bug with the service. 

 

Please raise a support ticket with Adobe by mentioning the steps to replicate this behavior, and we'll be able to help you with this.

 

Thanks,

 

PratheepArunRaj
Moderator
Moderator
Hello Vainika, Have you reached Customer Care to solve this? If yes, can you close this thread? Thanks, Pratheep Arun Raj B.