Unable to View Segment Definitions When Clicking on the Info Icon

[PrashaTwinkle]

Hi,

From the past couple of weeks, I am not seeing the 'Segment Definitions' When Clicking on the Info Icon.

Thanks in Advance.

[Harveer_SinghGi1]

Hi @PrashaTwinkle ,

I'm also seeing the same thing and I've noticed this is happening only for the segments not owned by the logged in user. If you check for the segments that you have created you should be able to see the definition in segment preview.

Looks like something changed around the access to information available in preview pop-up. This is something that can be raised with Adobe.

Cheers!

[PrashaTwinkle]

Hi @Harveer_SinghGi1 , Thanks for the response. I am facing this issue even with my own segments. Could you please provide the link where I can raise it with the Adobe.

[Harveer_SinghGi1 · Accepted solution]

You can access the support portal here - https://experienceleague.adobe.com/home?lang=en&support-tab=home#support

Please note that you need to be a supported user for your organization to raise support requests with Adobe.

Cheers!

[PrashaTwinkle]

Thank you.