unable to login to the ftp3.omniture.com | Community
Skip to main content
R
RStringer
February 24, 2020
Solved

unable to login to the ftp3.omniture.com

  • February 24, 2020
  • 2 replies
  • 3599 views

Hi,

I want to import a classification file via Filezilla to classify an eVar.  I have created the classification and the ftp location, however the connection to the server continues to be lost and I am in a loop of it trying to connect every 5 seconds.

Any suggestions would be welcome.

Thanks

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by rola23

Please check with your IT if you have IP Restrictions, if yes then you would want them to get Adobe's IPs whitelisted mentioned here: https://helpx.adobe.com/analytics/kb/adobe-ip-addresses.html 

2 replies

fsakjlfdsakljfd
fsakjlfdsakljfd
Level 5
February 24, 2020

Have you tried connecting on a different network?  I've found issues using Filezilla, dependent on IT network security configurations.

R
Adobe Employee
rola23Adobe EmployeeAccepted solution
Adobe Employee
February 27, 2020

Please check with your IT if you have IP Restrictions, if yes then you would want them to get Adobe's IPs whitelisted mentioned here: https://helpx.adobe.com/analytics/kb/adobe-ip-addresses.html 

    Terms & ConditionsAccessibility statement

    Loading footer...