Unable to export or schedule a report in Workspace Feb. 1, 2024 | Community
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dominiquep87063
Level 2
February 1, 2024
Question

Unable to export or schedule a report in Workspace Feb. 1, 2024

  • February 1, 2024
  • 1 reply
  • 2862 views

We are currently unable to Export files or Schedule file export in Adobe Analytics Workspace.

 

For both, when clicking on "Share" in the menu, the dropdown doesn't let us select either options in the dropdown, nothing happens...

 

(Noting the Shared with anyone link, that was broken for the past 2 days, has been restored. Is it possible that fix broke the export features?)

 

Hoping this is a temporary glitch.

 

Thank you for looking into this!

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1 reply

Jennifer_Dungan
Community Advisor and Adobe Champion
Jennifer_DunganCommunity Advisor and Adobe Champion
Community Advisor and Adobe Champion
February 1, 2024

It's entirely possible that the fix broke additional functionality... 

 

That functionality is broken for me too.

 

I am going to log a ticket to client care, I would recommend that you do the same (that way you will get immediate updates on the status of the fix)

    A
    AnyaB
    February 2, 2024

    My entire team (20+ people) still have the issues as of this morning, Feb 2, 2024.

      A
      Adobe Employee
      alibrahiAdobe Employee
      Adobe Employee
      February 7, 2024

      Same! I thought it was me or my laptop, I need to click on support cases to view submitted tickets.


      Hi everyone!

      This issue has been confirmed as resolved by our Engineering team as of a day or so ago.

      Could I have you all retest and confirm?

      Sincerely,

      Ali

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