Unable to create report request in data warehouse. | Community
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MaxBr6
November 25, 2024
Question

Unable to create report request in data warehouse.

  • November 25, 2024
  • 2 replies
  • 1230 views

Hi, I have access to the data warehouse and I can see all the previous reports that have been requested, along with their details. But when I go to copy an existing report or create my own, I'm not able to save the request - the button is greyed out. I've tried several times using different parameters, different dimensions etc, created my own location and account, but still no luck.

 

Is this an access issue where I need further entitlements, or is there something I'm missing?

 

Thanks!

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2 replies

FarazHusain
Adobe Employee
FarazHusainAdobe Employee
Adobe Employee
November 25, 2024

Hey @MaxBr6, Make sure you're checking all the tabs when creating a request, and unless and until you don't fill out the notification email, report destination, and scheduling options, you will see the save request greyed out. Can you please check the same?

 

 

    Jennifer_Dungan
    Community Advisor and Adobe Champion
    Jennifer_DunganCommunity Advisor and Adobe Champion
    Community Advisor and Adobe Champion
    November 25, 2024

    Yeah, the error messaging on what is missing leaves a little to be desired...

     

    The most common issues I see are like @farazhusain said, missing the Notification Email... or missing information in the Report Destination....  When using an "email" account, you still need to select a location (this is what sets the email subject line)...

     

    I think the destination logic was over-complicated in the design... this confuses a lot of people... plus, there should be a simple one-time email, without having to save it as a reusable account/location pair.... 

     

    Double check all the tabs and make sure that you have everything.

    M
    MaxBr6Author
    November 26, 2024

    The tabs 'Notification Email' and 'Scheduling Options' are greyed out for me also. I've tried using an existing email location and creating a new one, but neither give me the option to edit those last two tabs or to save the request.

     

    Are there perhaps any other options or required fields that I'm missing?

     

    All fields are populated, the data source I'm using is 'vr - ...' and I'm using an email account and my email as the location.

    FarazHusain
    Adobe Employee
    FarazHusainAdobe Employee
    Adobe Employee
    November 26, 2024

    Hey @maxbr6 

     

    If you're using custom date range then the Scheduling Option will be greyed out:

    Additionally, if you're using Account/Location as Email along with Custom Date range, then both 'Notification Email' and 'Scheduling Options' will be greyed out:

     

    But you will be able to save the request. I can see the save option at the bottom in my case.

     

     

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