Expand my Community achievements bar.

Join us for our next community Coffee Break on February 28th! Four of our Analytics Champions will be joining us to discuss Summit tips, best practices, and any of your Analytics questions!
SOLVED

Unable to access own workspace

Avatar

Level 1

Hi all, 

 

I am not able to access a workspace/ dashboard I created myself since several days the error which occurs is this: 

LauraBraun_0-1581066676761.png

 

Does anyone know how to solve this issue? 

 

Best, 
Laura 

1 Accepted Solution

Avatar

Correct answer by
Community Advisor

Hi @LauraBraun,

Please reach out to ClientCare@adobe.com to see what is causing issue to load. sometimes clearing browser cache or using incognito browser window may help.

Thanks,

Asheesh

View solution in original post

4 Replies

Avatar

Employee Advisor

Hi Laura,

 

Your best option here is to work with Customer Care to get the issue resolved. Hopefully it just clears up on its own, but if not, Customer Care should be able to help!

Avatar

Correct answer by
Community Advisor

Hi @LauraBraun,

Please reach out to ClientCare@adobe.com to see what is causing issue to load. sometimes clearing browser cache or using incognito browser window may help.

Thanks,

Asheesh

Avatar

Level 1
Hi @Asheesh_Pandey, unfortunately nothing worked. But thanks for providing me with the contact to the client care. I reached out to them. Best, Laura