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February 7, 2020
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Unable to access own workspace

  • February 7, 2020
  • 2 replies
  • 5278 views

Hi all, 

 

I am not able to access a workspace/ dashboard I created myself since several days the error which occurs is this: 

 

Does anyone know how to solve this issue? 

 

Best, 
Laura 

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Best answer by Asheesh_Pandey

Hi @laurabraun,

Please reach out to ClientCare@adobe.com to see what is causing issue to load. sometimes clearing browser cache or using incognito browser window may help.

Thanks,

Asheesh

2 replies

EricMatisoff
Adobe Employee
Adobe Employee
February 7, 2020

Hi Laura,

 

Your best option here is to work with Customer Care to get the issue resolved. Hopefully it just clears up on its own, but if not, Customer Care should be able to help!

Asheesh_Pandey
Community Advisor
Asheesh_PandeyCommunity AdvisorAccepted solution
Community Advisor
February 10, 2020

Hi @laurabraun,

Please reach out to ClientCare@adobe.com to see what is causing issue to load. sometimes clearing browser cache or using incognito browser window may help.

Thanks,

Asheesh

February 10, 2020