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MK2886
November 28, 2022
Solved

Two similar server calls are generated on page load

  • November 28, 2022
  • 2 replies
  • 1852 views

Hello Adobe,

 

I may not be looking it at right place, but when I load my page, it triggers two server calls with same information. One call appears from Rule as it shows pageview event1 but the other call has similar information except event1. 

The only difference between calls are event1. The other one has started showing up from last week.

Can someone tell me what could be the possible issue? 

 

 

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Best answer by Pablo_Childe

Hi Pablo,

The 2 identical sever calls are happening on all the page loads (not SPA). The only difference are the events and v30.

 

Both the rules from where all these variables are set, doesn't have beacon. Rules are as below:

Rule 1:
Events : - page Bottom or direct call

Action : Set variables

Rule 2: 

Events : Page bottom

Action : Set Variables.

 

What would be recommended? Should I remove Rule variables from the one we don't need or set beacon + clear variables.? Or is there any other way to look into this. 


Like Ravi mentioned, go into debug mode , in console then try and view any rules that fire to see the offending rules.

2 replies

ravi7
ravi7
Level 2
November 28, 2022

@mk2886,try setting clear variables after once you send beacon in adobe analytics step as last step of your rule

    M
    MK2886Author
    November 28, 2022

    All the rules where we have Send Beacon have Clear Variables. We have also recently updated the Extensions : Adobe Analytics, Core. Could this have anything to do with additional call?

     

      Pablo_Childe
      Community Advisor
      Pablo_ChildeCommunity AdvisorAccepted solution
      Community Advisor
      November 30, 2022

      Hi Pablo,

      The 2 identical sever calls are happening on all the page loads (not SPA). The only difference are the events and v30.

       

      Both the rules from where all these variables are set, doesn't have beacon. Rules are as below:

      Rule 1:
      Events : - page Bottom or direct call

      Action : Set variables

      Rule 2: 

      Events : Page bottom

      Action : Set Variables.

       

      What would be recommended? Should I remove Rule variables from the one we don't need or set beacon + clear variables.? Or is there any other way to look into this. 


      Like Ravi mentioned, go into debug mode , in console then try and view any rules that fire to see the offending rules.

      ravi7
      ravi7
      Level 2
      November 28, 2022

      Please do the debuggin in debug mode on and see if two rules are getting triggered. 

       

        M
        MK2886Author
        December 6, 2022

        Thank you Ravi,

        With your suggestion I was able to identify the rule that was firing additionally and just stopped sending Beacon and removed Set Variables.
        This resolved the issue. Thanks!

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