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denise_arjunan1
Level 2
October 25, 2023
Solved

Two Server Calls Firing on Page Load with Identical Information

  • October 25, 2023
  • 1 reply
  • 1513 views

When I load a page on our website there are two server calls that fire. My understanding is that only one is being sent to Adobe but I would like to know why this is happening and how to make it stop - it is effecting our QA process. 

 

 

Best answer by gcc12

hi Denise, in my experience you'll see this if you're running the AEP Debugger during your session. I don't know the technical reason the Debugger does this but I have seen it. 

1 reply

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Adobe Employee
gcc12Adobe EmployeeAccepted solution
Adobe Employee
October 25, 2023

hi Denise, in my experience you'll see this if you're running the AEP Debugger during your session. I don't know the technical reason the Debugger does this but I have seen it. 

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denise_arjunan1Author
Level 2
October 25, 2023

Thanks @gcc12 - I closed the debugger and it only fired one tag in the network tab. It doesn't always double fire with the debugger open. This was actually the first time we saw it happen, any thing we can do to prevent it would be helpful since we are dependent on it to QA. Or do you have any other Adobe tools for QA? 

 

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denise_arjunan1Author
Level 2
October 26, 2023

@denise_arjunan1 that I am not sure.. I am not an Adobe employee, but a user like you.. I haven't yet logged a client care ticket, but really need to.. I suggest you do the same... they can merge the tickets in the engineering team's ticket, but having different clients raise this concern should strengthen the priority.


We logged one yesterday! 

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