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Level 2
September 27, 2021
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Tracking in incognito mode

  • September 27, 2021
  • 1 reply
  • 4240 views

I wanted to confirm what exactly is happening when user is browsing in the incognito mode. I can't see any analytics calls fired which would be expected but I wanted to confirm that tracking is blocked. 

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Best answer by yuhuisg

In general, if you don't see any network requests to your AA tracking server, then it's a very good chance that tracking isn't occurring.

From my experience, tracking is blocked in private windows in Firefox, Edge and Brave when using the browsers' default settings. Tracking should still work with Chrome's private windows.

1 reply

yuhuisg
Community Advisor
yuhuisgCommunity AdvisorAccepted solution
Community Advisor
September 27, 2021

In general, if you don't see any network requests to your AA tracking server, then it's a very good chance that tracking isn't occurring.

From my experience, tracking is blocked in private windows in Firefox, Edge and Brave when using the browsers' default settings. Tracking should still work with Chrome's private windows.

Level 2
October 4, 2021

Thanks. That was useful. Interesting as I don't see any tracking calls sent from Chrome in the incognito mode. Following your answer it seems nothing is sent to Adobe. 

yuhuisg
Community Advisor
Community Advisor
October 4, 2021

Do you have any browser extensions that might be blocking the tracking calls? E.g. ad blockers, Ghostery...?